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Manual and Procedures 

We are thrilled that you have chosen happy camper for your vacation in the beautiful  Riverside Heights area of Tampa.   We hope you have a wonderful time!  Here is some info to help you with your stay at our beautiful home

If this is your 1st time renting a vacation home, we are so happy to welcome you to the experience.


Here is some info to help you with your stay at Happy Camper

 

A few things that you should know

We are not a hotel with full time staff 24/7. 

We are a small family run business. We don't have room service, maintenance or a cleaning staff on the property. We do our best to address any issues as fast as possible,  please understand we are not always available to stop by immediately.

 

We supply the basics (1or 2 rolls of TP, Paper Towels, Shampoo/Conditioner/Soap...) to get you started on your vacation. There are a few stores near by to resupply (Walgreens, Publix)

Address:

2705 Oakdale Ave

Tampa Florida 33602

813-843-2522

 

Our camper is located a beautiful family neighborhood of Riverside Heights, in the heart of one of Tampa's hottest and treandiest neighborhoods.

Parking:

Parking is available in front of the gate with the PINK  parking stop to the right. Please do not park on the left hand side. Parking is the street is also allowed.

 

In the event of an emergency call 911 or message us through your booking messaging system.

A few rules please:

No pets

No smoking

No loud parties (violating this WILL get you removed)

No loud noise past 10 pm please

If there is a fire emergency, call 911. The fire extinguisher is located in the kitchen under the sink

You may also text Yina Brown (813) 263-7247 or Justine Carcary (813) 843-2522

(Using your booking app is the FASTEST way to get a response)

 

Non emergencies.

If you arrive early and want to check in, its not an emergency

If someone is parking in your place, its not an emergency.

If you encounter a mosquito(welcome to Florida), its not an emergency.

If you left the door open and palmetto bugs get in. You may close the door. This is not an emergency

If you run out of toilet paper( you forget to by more), its not an emergency.

If the beer gets warm because the fridge does not work, its not an emergency ( well........ maybe)

 

Thank you for choosing to staying with us. If you have any questions, please feel free to text us and will try to accommodate you as soon as possible. As we are a family business, if we don't get right back we may be busy parenting, so hang in there and we will be right with you. 

 

WIFI:

There are Wifi range extenders placed in the units, please do not unplug as this could limit the wifi usage for your unit and others

Scan the QR code on the fridge or use

 

WIFI:     HeyVacay

PASSWORD:   havingfun 

Check in: 

 

Check in time is 3 pm. We are not able to accommodate an earlier check in time

A/C and heater:

Please keep the Air conditioner at 72 during summer and 78 during the winter months.  

 

Locks:

The code for the lockbox will be sent to you 24 hours before check in.

The lockbox is locked on the fence as you enter

 

TV:

There is 1  TV’s in the camper and is a  smart TV's which can be used with the apps if you choose to do so.  If you log in with your personal information please don’t forget to log out. 

 

Electrical:

 

If the switches trip or the lights go out, the electrical panel is located inside the camper.

 

Bathroom light is on the post in a waterproof covering, along with the outdoor light timer. If it goes out of sync, please adjust it manually.

 

Groceries and other items:

We provide you coffee pods for the Keurig.  Please make sure to unplug it after each use. We will also leave a few items to get you started.   

 

Guestbook:

We would love it if you could sign the guestbook for us before you leave and tag us @HeyVacayRentals

 

Checkout

Checkout is at 11am sharp. 

The cleaners arrive shortly thereafter in order to get the apartment   cleaned before our next guests arrive at 3pm.

We apologize in advance but we cannot allow late checkouts at all for this reason. If anyone has not checked out by the time cleaners arrive, the bill an additional $80 fee that is passed onto the guest

Please put all the trash into bags (under sink) and leave them in the kitchen.

If you have dirty crockery and silverware in the sink. If really loved your stay, the cleaning company  would appreciate you if you washed and put them away before departing.

Please remove all sheets and pillow cases from the beds used.  Please place all them all on the bed along with used towels. 

 

Make sure to lock up behind you. 

 

If you want to know whats happening at the River Walk and Armature works, please visit https://www.armatureworks.com/

 

Thank you for choosing to staying with us. If you have any questions, please feel free to message  us and will try to accommodate you as soon as possible. 

 

Regards 

 

The Hey Vacay Team

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Your unit is equipped with a Roku TV and Mini Split AC (select for instructions)